Managed GCC
Cybersecurity
Detection is the part most organisations are missing. Prevention fails eventually - what matters is how fast someone notices and acts.
Security spending tends to cluster around prevention, because prevention is what vendors sell. But every organisation that has been through an incident says the same thing afterwards: the tooling generated a signal, and nobody was watching it at two in the morning.
Managed detection and response
Telemetry from endpoints, identity, email and cloud is collected into one place and watched continuously. When something correlates into a genuine threat, we act - isolate the endpoint, disable the account, block the sender - and then tell you what we did and why.
Identity is the perimeter
Most intrusions now arrive through a valid login rather than an exploit. Conditional access, multi-factor enforcement, privileged account separation and impossible-travel detection do more for your risk profile than another appliance at the edge.
The human layer
Phishing simulation and short, frequent training - measured by click rate on real campaigns, not by course completion. Completion tells you people clicked through a slideshow. Click rate tells you whether behaviour changed.
Evidence, not assurances
Cyber insurers and enterprise clients increasingly ask for proof: MFA coverage, endpoint detection coverage, patch currency, backup immutability, incident response testing. We produce that evidence as a monthly artefact, so renewal season and security questionnaires stop being fire drills.
When something happens
You get a documented incident response plan, a named contact, and a rehearsal at least once a year. The first time you exercise the plan should not be during an actual incident.
What is included
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Managed detection & response
Continuous monitoring across endpoint, identity, email and cloud - with authority to act at 2am.
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Identity hardening
MFA, conditional access and privileged account separation, because the login is the new perimeter.
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Phishing programme
Frequent simulation and short training, measured on click rate rather than course completion.
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Insurance-grade evidence
Monthly control evidence that answers insurer and client security questionnaires directly.
Common questions
Before you ask
No. Most engagements start with either an assessment or a co-managed arrangement where we take tickets and after-hours while your team keeps everything else. Expanding from there is a decision you make with two quarters of evidence rather than a sales promise.
Per user per month for the recurring service, with servers and sites priced separately. Project work, migrations and hardware are quoted individually so the monthly fee never becomes the place surprise costs hide.
A dedicated offshore team working only for you, in an entity we set up and run to your standards. It is not a shared outsourcing pool - the people are yours, and if you want to own the entity eventually, the transfer date goes in the contract up front.
Below roughly 50 seats the governance overhead usually eats the saving. Between 50 and 150 it works if the work is coherent enough to justify dedicated leadership. Above 150 the economics are almost always favourable if retention holds.
Frequently, and it is one of the arrangements that works best. We agree a written split of responsibilities before starting so nothing lands in the gap between two teams, and we work inside your ticketing system rather than making you adopt ours.
Related
Often bought together
Managed IT Services
Monitoring, patching and service desk - plus managed application services for the ERP and legacy systems your business actually runs on.
ExploreCo-Managed IT & Help Desk
Your internal team keeps the strategy and the relationships; we take the tickets, the nights and the overflow.
ExploreCloud Services
Migration, cost control and day-two operations across Microsoft 365, Azure and AWS.
ExploreReady to find out what your IT is really costing you?
A 45-minute working session gets you an honest read on estate health, security posture, and the two or three changes that would pay for themselves first.